Check In Tips / During Your Stay

Three (3) Days Before Your Check In Day:  Check your email for check in information, we send your details 3 days prior to check in and again 1 day prior to check in. If your check in is on a Sunday or Monday, do not wait until the weekend or when you are on your way to your rental. Last minute emails can take longer to send, especially afterhours.

I Check In Tomorrow I Still Need My Check In Information: If you haven't received your check in information at least one day prior to arrival, email us at [email protected]

Signed Waiver Requirements: Check in information will not be sent if the waiver has not been signed at least two days prior to arrival. (link also sent in your emails)

What to Bring: Click here for a list of things you may want to bring. (link also sent in your emails)

Check In Time: Check in time is strictly at 4 pm, no early check ins due to cleaning schedules. Do not enter as the cleaning people come and go due to the time it takes to get the laundry done. Just because you see them leave doesn’t mean they are done. Extenuating circumstance my affect your check in time (example breakdown of equipment or previous tenant checked out late causing the cleaning to go over)

Where Are the Keys? Your check in email will have the location of the keys entry and any codes needed.

How to Get in the Storage Area? Your check in email will explain how to get into the storage if your rentals has a storage area

AC Questions? Opening doors excessively can cause houses to take long to cool off. When bringing your belongs inside, DO NOT leave the door open when going up and down. Watch the kiddos to ensure they aren’t leaving the door open. If the house isn't as cool as you want it on arrival, give it time to cool as opening the doors will affect temperature quickly.

Something Doesn't Work What to Do? Do not wait until afterhours or the weekend, send us a text message to 985-246-8248 as soon as issue is found. Getting plumbers, AC repairs and general maintenance out on the weekends can be difficult on our little Island.

Check Out Instructions: Click here for your checkout instructions (link also sent in your emails)

Thank you for staying with us!
 
Island Realty

985-787-2747 - Business Hours Phone
985-246-8248 - During Your Stay Text

3152c Hwy 1 - Grand Isle, LA 70358